XP BSOD Posting Instructions

[jcgriff2]

Feel free to use this, but please keep in mind there are a very limited number of BSOD analysts that will touch XP BSODs. Thank you.

Download these 2 files; save both to My Documents folder -

1. Microsoft SysInternals AutoRuns - [url]http://live.sysinternals.com/autoruns.exe[/URL]

2. System file collection app - http://www.sysnative.com/apps/BSOD_XP_v1.3_jcgriff2_PROD_Sysnative.exe

Go to My Documents folder and run #2. It will run #1.

Output = newly created folder in My Docs - Sys_XP_Support

Zip up the entire folder and attach to next post.

Also -
- Run Speccy - http://www.filehippo.com/download_speccy
- "File" | "Publish Snapshot" | Paste URL into your next post



The output for XP Home edition is limited; much more output for XP Pro & MCE.

John

`

EDIT: I use this app to read the XP EVT logs on my Windows 7 x64 system -

Event Log Explorer - Windows event log management, security, system analyzer, archiver, report, backup tools - FSPro Labs

You just apply (send email, I think) & they give you keycode.

 

[jcgriff2]

​

The XP instructions non-parsed -

[PLAIN]

Download  these 2 files; save both to [COLOR="navy"]My Documents[/COLOR] folder - 

[B]1.[/B] Microsoft SysInternals AutoRuns - [URL="http://live.sysinternals.com/autoruns.exe"][COLOR=#000033][U]http://live.sysinternals.com/autoruns.exe[/U][/COLOR][/URL]

[B]2.[/B] System file collection app - [URL="https://www.sysnative.com/apps/BSOD_XP_v1.3_jcgriff2_PROD_Sysnative.exe"]https://www.sysnative.com/apps/BSOD_XP_v1.3_jcgriff2_PROD_Sysnative.exe[/URL]

Go to [COLOR="Navy"]My Documents[/COLOR] folder and run #2.  It will run #1.

Output = newly created folder in My Docs - [B]Sys_XP_Support[/B]

Zip up the entire folder and attach to next post.

Also - 
- Run Speccy - [url=http://www.filehippo.com/download_speccy]Download Speccy 1.31.732 - FileHippo.com[/url]
- "File" | "Publish Snapshot" | Paste URL into your next post 
 [/PLAIN]

EDIT: Use this app for XP - https://www.sysnative.com/apps/old_BSOD_XP_v1.3_jcgriff2_PROD_Sysnative.exe

[NO-PARSE]https://www.sysnative.com/apps/old_BSOD_XP_v1.3_jcgriff2_PROD_Sysnative.exe[/NO-PARSE]

 

[Tekno Venus]

Thank you John! I've been wondering about using the other app on XP but didn't think it would work. This is really useful, some of my friends/family use XP so if they have BSOD issues, this will be so useful.

Thanks again!

Stephen

 

[jcgriff2]

You'll find that XP Home produces very little output.

XP Pro & MCE - very different story.

However, I myself stay away from XP BSOD threads if at all possible because they usually are hardware related and I learned Windows under Vista; only ran XP for a very short period of time.